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Zero Tolerance

NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence (1).

Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice. 

Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list.

Our staff are here to help you, please treat them with respect.

(1) NHS Employers – Violence Against Staff

The Holroyd Surgery - The Holroyd Surgery, Main Street , Kirkby Malzeard , Ripon, HG4 3SE
Masham Surgery - The Surgery Market Place, Masham, Ripon, HG4 4DZ
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