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Kirkby Malzeard & Masham Surgeries Providing NHS services
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Home > Zero Tolerance

Zero Tolerance

NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence (1).

Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice.

Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list.

Our staff are here to help you, please treat them with respect.

(1) NHS Employers – Violence Against Staff

Last Updated 25 Jun 2025

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The Holroyd Surgery

The Holroyd Surgery, Main Street , Kirkby Malzeard , Ripon, HG4 3SE

  • 01765 658298
  • hnyicb-ny.drakesterpractice@nhs.net

Masham Surgery

The Surgery Market Place, Masham, Ripon, HG4 4DZ

  • 01765 689317
  • Hardccg.drakesterpractice@nhs.net
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