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Kirkby Malzeard & Masham Surgeries Providing NHS services
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NHS 111 - if it's less urgent than 999

BBC Health News

  • How is your hospital doing as NHS battles to bring down waiting times?27 Jun 2025 00:08Use our interactive tracker to see if treatment waits are getting better at your local hospital
  • Drug for rare disease brings 'joy and hope'27 Jun 2025 00:01A teenage patient who helped discover a rare condition is the first to benefit from a new treatment.
  • Weight loss jabs study begins after reports of pancreas issues26 Jun 2025 13:11There have been hundreds of cases of acute pancreatitis in people who have also taken Mounjaro, Ozempic and Wegovy.
  • Womb lining test offers miscarriage hope to women26 Jun 2025 01:01The test can measure whether an abnormal reaction in the womb could make pregnancy loss more likely.
  • Ransomware attack contributed to patient's death25 Jun 2025 16:47An NHS trust in London confirms an unexpected patient death during the cyber attack on 3 June 2024.
  • Watchdog 'acted irrationally' over gender clinic, court told24 Jun 2025 18:31A former nurse and a mother claim the watchdog should have imposed conditions on the clinic.
Home > Complaints

Complaints

We aim to provide a high standard of health care which closely reflects the needs of our patients. However, if you are dissatisfied with the service you receive from any member of the practice team, please address your complaint in writing. There are also forms available at both sites to complete if preferred. We will ensure that your grievance is investigated promptly, with an appropriate response issued. If you are not satisfied with the outcome of your complaint they will assist you in obtaining further help from the health authority.

Last Updated 25 Jun 2025

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The Holroyd Surgery

The Holroyd Surgery, Main Street , Kirkby Malzeard , Ripon, HG4 3SE

  • 01765 658298
  • hnyicb-ny.drakesterpractice@nhs.net

Masham Surgery

The Surgery Market Place, Masham, Ripon, HG4 4DZ

  • 01765 689317
  • Hardccg.drakesterpractice@nhs.net
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