We aim to provide a high standard of health care which closely reflects the needs of our patients. However, if you are dissatisfied with the service you receive from any member of the practice team, please address your complaint in writing. There are also forms available at both sites to complete if preferred. We will ensure that your grievance is investigated promptly, with an appropriate response issued. If you are not satisfied with the outcome of your complaint they will assist you in obtaining further help from the health authority.