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Kirkby Malzeard & Masham Surgeries Providing NHS services
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NHS 111 - if it's less urgent than 999

BBC Health News

  • How is your hospital doing as NHS battles to bring down waiting times?27 Jun 2025 00:08Use our interactive tracker to see if treatment waits are getting better at your local hospital
  • Drug for rare disease brings 'joy and hope'27 Jun 2025 00:01A teenage patient who helped discover a rare condition is the first to benefit from a new treatment.
  • Weight loss jabs study begins after reports of pancreas issues26 Jun 2025 13:11There have been hundreds of cases of acute pancreatitis in people who have also taken Mounjaro, Ozempic and Wegovy.
  • Womb lining test offers miscarriage hope to women26 Jun 2025 01:01The test can measure whether an abnormal reaction in the womb could make pregnancy loss more likely.
  • Ransomware attack contributed to patient's death25 Jun 2025 16:47An NHS trust in London confirms an unexpected patient death during the cyber attack on 3 June 2024.
  • Watchdog 'acted irrationally' over gender clinic, court told24 Jun 2025 18:31A former nurse and a mother claim the watchdog should have imposed conditions on the clinic.
Home > Your Responsibilities

Your Responsibilities

  • To ensure you get the best care possible it is important that the records we keep about you are accurate. We would therefore ask you to inform us as soon as possible whenever there is a change in your circumstances. This may include a change of telephone number, address or name. We may, from time to time, ask you if the details we hold of you are still correct.
  • Please do everything you can to keep appointments or tell us as soon as possible if you cannot. Otherwise other patients may have to wait longer.
  • Please ask for home visits by the doctor only when the patient is too ill to visit the surgery.
  • Please keep your morning phone calls as brief as possible and avoid calling during the peak morning time for non-urgent matters.
  • We ask that you treat the doctors, health professionals and practice staff with courtesy and respect as we operate a zero tolerance policy for violent and abusive behaviour. Any patient in breach of this policy will be removed from the practice list of registered patients.
  • Remember you are responsible for your own health and the health of your children.
  • We will give you our professional help and advice, so please act upon it.

Last Updated 25 Jun 2025

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The Holroyd Surgery

The Holroyd Surgery, Main Street , Kirkby Malzeard , Ripon, HG4 3SE

  • 01765 658298
  • hnyicb-ny.drakesterpractice@nhs.net

Masham Surgery

The Surgery Market Place, Masham, Ripon, HG4 4DZ

  • 01765 689317
  • Hardccg.drakesterpractice@nhs.net
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