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Volunteer delivery of prescriptions to patients who are self-isolating.
Posted on 19 Mar 2020
We have created a group on facebook, to share volunteer delivery of prescriptions to patients who are self-isolating.
The group will be co-ordinated by the Community Office - if it is directly run by the surgery we have to step through many more loopholes regarding DBS checks and training - so as a volunteer community service it is far quicker and easier to set up.
The process for those patients self-isolating, or bound by social distancing measures, is as follows:
1) Call the Masham Community Office on 01765 680200 between 10am-3pm Mon-Sat. You need to speak to Hayley or Neil, to let them know you need help having medicine delivered, and to give consent to them sharing their details with members of the public that have offered to collect prescriptions. Deliveries will be available in all areas, subject to volunteer availability. These individuals are not formal volunteers at MCO and it is for the individuals involved to consent to any agreed arrangements between one another. It is also key to note as volunteers they have not undergone any safeguarding checks.
2) Patients who pay for their prescriptions will need to contact the surgery by pay by card over the phone.
3) Hayley and Neil will then ask on the Facebook Volunteer group page if anyone is free to deliver to a certain postcode that day.
4) Once a volunteer is found, they will give more details confidentially of the patients name and address and the medicines will be collected from us and dropped off.
Thank you to everyone who has volunteered so far. If others wish to, please message from our FB page or request to join the group.